Building an Inclusive Campus Model Upon a Universal Design Framework

Sheryl Burgstahler, Director, Accessible Technology Services

University of Washington

 

The speaker will guide the audience through a process for taking a Universal Design Framework–including scope, definition, guidelines, practices, and processes—and fleshing it out into a toolkit relevant to the development of an inclusive educational institution, department, or specifically area such as online learning, student services, or technology. She will further guide participants in thinking through how they can build an Inclusive Campus Model that begins with their institution’s vision and values, applies the Universal Design Framework and Toolkit, considers existing practices (with respect to stakeholder roles, funding, policies, procedures, training, etc.), designs new practices, and measures outcomes and impacts with respect to the institution’s vision and values. Universal design (UD) has emerged as a paradigm to address diversity and equity in the design of a broad range of applications. UD is defined by the Center for Universal Design as “the design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design.” Principles for the UD of any product or environment includes those related to: • Equitable use • Simple and intuitive use • Perceptible information • Tolerance for error • Low physical effort • Size and space for approach and use These principles, originally applied to the design of architecture and commercial products, have also been broadly applied to the design of IT hardware and software, later to instruction, and even later to student services. A universally-designed space or product, including an online learning environment, is accessible to, usable by, and inclusive of everyone, including people with disabilities. Many UD-inspired frameworks have emerged to specifically address instructional applications. A common framework applied in educational settings is called Universal Design for Learning (UDL). Developed by the Center for Applied Special Technology (CAST), UDL promotes offering students multiple means of • Engagement: For purposeful, motivated learners, stimulate interest and motivation for learning. • Representation: For resourceful, knowledgeable learners, present information and content in different ways. • Action and expression: For strategic, goal-directed learners, differentiate the ways that students can express what they know Many specific barriers to digital tools and content faced by individuals with disabilities today have well-documented solutions. These include those articulated by the Web Content Accessibility Guidelines (WCAG), originally published in 1999 by the World Wide Web Consortium (W3C) and most recently updated to WCAG 2.1. The Guidelines dictate that all information and user interface components must follow four guiding principles: • Perceivable • Operable • Understandable • Robust While the WCAG standards were developed to apply to web-based technologies, their principles, guidelines, and success criteria can also be applied to digital media, software, and other technologies to sure that they are accessible to, usable by, and inclusive of all users, including those with disabilities. Applying the combination of UD, UDL, and WCAG principles is particularly suitable for addressing all offerings in educational settings in order to ensure that students are offered multiple ways to learn and demonstrate what they have learned as they interact with accessible physical and digital environments and products that minimize the need for accommodations. Further information is at the Center on Universal Design in Education at uw.edu/doit/cude 

Sheryl Burgstahler founded and directs the DO-IT (Disabilities, Opportunities, Internetworking, and Technology) Center and the IT Accessibility Technology Team (ITAT). These dynamic groups promote (1) the use of mainstream and assistive technology and other interventions to support the success of students with disabilities in postsecondary education and careers and (2) the universal design (UD) of learning opportunities; facilities; websites, videos, documents and other IT; and services to ensure that they are accessible to, usable by, and inclusive of individuals with disabilities. ITAT focuses its efforts at the University of Washington (UW) in Washington State; the DO-IT Center reaches national and international audiences with the support of federal, state, corporate, foundation, and private funds. Dr. Burgstahler is also an affiliate professor in the UW College of Education. Her teaching and research focus on the successful transition of students with disabilities to college and careers and on the application of UD to technology, teaching and learning activities, physical spaces, and student services; the incorporation of UD topics in mainstream curriculum; and the adoption of a UD framework to inform all practices in higher education. Check out her current projects at uw.edu/doit; they include AccessComputing, AccessEngineering, AccessADVANCE, AccessINCLUDES and the Center for Universal Design in Education.

Dr. Burgstahler has delivered hundreds of presentations and has more than 100 publications that include nine books, including Creating Inclusive Learning Opportunities in Higher Education: A Universal Design Toolkit (2020 and Universal Design in Higher Education: From Principles to Practice (2015), both published by Harvard Education Press.